Dear traveller:
Starting from the publication of this post, Hostel Casa Los Delfines is asking as obligatory complement of the booking the telephonic or email re-confirmation 2 or 3 day before the arrive to our house. This re-confirmation is ESSENTIAL to guarantee your room.
We suggest mainly the re-confirmation by phone to be more direct and efficient; remember that once on the island your access to e-mail or internet service can be limited. In case you decide to do it by email messages it must written preferably in flat text without attachments to assure his velocity of download.
In the case that we don’t receive this confirmation, is probable that another client take the advantage of the opportunity and occupy the room.
A good practice during your visit in Cuba is while you are visiting any house ask to the owners their permission to use his telephone or ask them to make the call for you 2 or 3 day before your arrive the following house. Normally owners of houses are very helpful and considerate with this theme because they are affected by it too.
If your arrival will be after the 16:00, exist some changes of plans or delay in your journey we will appreciate your contact on time.
Receive our apologies for any bother caused and we hope you comprehend that because we do not ask for an initial deposit for the booking our unique guaranty of your arrival is this re-confirmation.
We suggest mainly the re-confirmation by phone to be more direct and efficient; remember that once on the island your access to e-mail or internet service can be limited. In case you decide to do it by email messages it must written preferably in flat text without attachments to assure his velocity of download.
In the case that we don’t receive this confirmation, is probable that another client take the advantage of the opportunity and occupy the room.
A good practice during your visit in Cuba is while you are visiting any house ask to the owners their permission to use his telephone or ask them to make the call for you 2 or 3 day before your arrive the following house. Normally owners of houses are very helpful and considerate with this theme because they are affected by it too.
If your arrival will be after the 16:00, exist some changes of plans or delay in your journey we will appreciate your contact on time.
Receive our apologies for any bother caused and we hope you comprehend that because we do not ask for an initial deposit for the booking our unique guaranty of your arrival is this re-confirmation.
Attentively
Magaly Rodriguez Clemente
Owner